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NEOGEN is Health Canada Licensed Technology | Nurse-Led Care | Lacombe, Alberta

You’re Ready to Do Something About Your Skin.
You Just Don't Want Surgery

Rebuild collagen. Restore the skin you recognize.

When you begin noticing changes in firmness, texture, fine lines and skin laxity, NeoGen uses nitrogen plasma technology to support skin tightening, resurfacing and collagen remodeling, without surgical incisions.

Your treatment can be tailored to your skin, your goals and the amount of downtime that works for you. Book a free consultation with NeoGen Specialist, Registered Nurse, Sue West and discover if NeoGen is right for you. 

You're not afraid of aging. You just don’t love what’s happening to your skin.

At some point better skincare just isn’t enough. 

Skin starts to feel thinner.
Firmness changes.
Fine lines become more noticeable.
The jawline doesn’t look quite as defined.
The neck starts showing age.
Sun damage becomes harder to ignore.
And the skin simply doesn’t bounce back the way it once did.

Part of what is changing is happening inside the structure of the skin.

That is where NeoGen PSR is different.

Well, why not look a little younger, naturally. No needles and no pain ! BUT, that's not the best part.. the fact that the collagen keeps building and getting better over time!

Wanting Meaningful Change, Doesn't Mean Surgery

The NeoGen uses nitrogen plasma energy, not light, not lasers to safely heat the deeper layers of your skin. This heat stimulates your body’s natural collagen and elastin production, triggering a complete skin renewal process from the inside out.

NeoGEN doesn’t just resurface your skin, it rebuilds and stimulates baby collagen on your neck, face, hands, chest, ears and knees, helping aging skin behave like healthier skin again.

Your skin deserves an expert assessment first. Start with the person who knows the technology, has the experience, and will listen to your concerns.

Book a complimentary consultation with Sue West, RN.

NEOGEN ISN'T A LASER.

NeoGen uses nitrogen plasma to trigger regeneration differently.

At The Westrick Clinic, we understand the frustration of watching your skin lose its firmness and glow. And while surgery may feel like the only option, it’s not the only path.

NeoGen converts medical-grade nitrogen gas into plasma energy and delivers it to the skin in precise, controlled pulses.

That thermal energy creates a controlled response throughout the skin architecture while allowing the treated epidermis to remain in place temporarily as a natural protective barrier.

Underneath, the regeneration process begins. And unlike treatments designed around a single surface concern, NeoGen can address tightening, resurfacing and regeneration within the same treatment approach.

Fibroblast activity is stimulated.

New collagen is produced. Elastin remodeling occurs. Skin architecture begins renewing.

Westrick clinic westrick clinic sue west registered nurse westrick clinic lacombe

Sue West RN

Registered Nurse

Westrick clinic westrick clinic neogen westrick clinic high intensity nitrogen plasma collagen
Westrick clinic westrick clinic hands neogen westrick clinic (1)
Westrick clinic westrick clinic neogen nitrogen plasma non-surgical facelift at westrick

The Treatment Is One Day. The Rebuilding Continues.

The first 10 days are only the beginning. Your Results Don’t End at Day 10.

As the skin moves through its visible recovery, NeoGen has already triggered a deeper regenerative process designed to support new collagen formation and continued remodeling over the weeks and months that follow. Scroll through the journey below to see what the first 10 days can look like.

 

Treat the skin you have today. Invest in how it ages tomorrow.

NeoGen isn’t only about what happens while the skin heals. The real value is what happens next. Collagen rebuilding continues beneath the surface, helping improve the look of firmness, texture and overall skin quality progressively over time. For patients thinking ahead, this is also where collagen banking becomes important: stimulating and supporting the skin’s regenerative processes before more advanced signs of aging become the concern.

The Westrick Clinic is located in Lacombe, AB., Serving Alberta.

Meet Registered Nurse, Sue West

No need to decide today what you want done, you only have to tell Sue what you’re noticing. Let’s talk about your skin, what is bothering you, how much downtime you’re comfortable with and what options may be appropriate. Sometimes that’s NeoGen. Sometimes it’s something else. The goal is never to sell you a machine. It’s to help you make an informed decision about your skin.

Westrick clinic westrick clinic sue west with patient westrick clinic | lacombe, ab. Neogen
  • Book A Free Consultation (Virtual or In-Clinic)

    Discuss if NeoGen is the right treatment for you. Patients travel from across Alberta to Westrick Clinic for her experience, technique and individualized approach to skin rejuvenation.

  • Meet Privately With Our Registered Nurse

    Sue West, Registered Nurse and Chief Clinical Officer, has extensive experience with advanced plasma technologies and has performed more than 100 NeoGen treatments.

  • Options First. Schedule Your Treatment

    If NeoGen makes sense, we'll recommend the appropriate treatment intensity and explain what to expect before, during and after treatment.

Three Intensities - NeoGen

There is the right NeoGen treatment for your skin.

One of NeoGen’s biggest advantages is its ability to be tailored. Westrick Clinic offers different treatment intensities depending on the condition of the skin, the desired outcome and the amount of social downtime that fits your life.

Low Intensity

Low intensity treatments spread out over a few months, which, in the end, will stack up to significant major results. Experience some redness and dryness, minimal downtime.

Medium Intensity

Rebuild + Correct. Faster results with longer downtime. A topical is required for no discomfort.

High Intensity

Advanced Regeneration. Get the fastest results. A topical will be required and you can expect up to 10 days social downtime.

Westrick clinic westrick clinic carissa neogen journey at westrick clinic - what happens to our skin as we age
More About NeoGen

Frequently Asked Questions

NeoGen Plasma is manufactured in the UK, FDA cleared (K221873) for 7 indications since 2013, clinically proven by +30 IRB clinical studies and approved by Health Canada.

The number of sessions depends on your skin concerns and goals. Typically, a series of 2-4 treatments spaced a few weeks apart is recommended for optimal results.

Because there is no cutting and no needles, very little side effects occur. Common side effects include redness and slight swelling at the treatment site, but these usually subside within a few days.

How Does NeoGen PSR Work?

NeoGen PSR is a Health Canada licensed medical device (Licence 107606) that uses nitrogen plasma technology rather than laser light to rejuvenate the skin. Unlike lasers, which rely on a specific wavelength or chromophore to absorb energy, NeoGen converts medical-grade nitrogen gas into plasma, delivering controlled thermal energy throughout the skin.

Because the energy is not chromophore-dependent, NeoGen distributes heat more uniformly through the skin's architecture. The treatment can reach into the deeper dermis, where collagen remodeling occurs, while allowing the skin's natural healing process to regenerate healthier tissue over time.

What Makes NeoGen Different from a Laser?

Most laser technologies deliver light energy that is absorbed by a specific target such as water, melanin, or hemoglobin.

NeoGen PSR uses nitrogen plasma, the fourth state of matter, to deliver thermal energy instead of light energy. This allows treatment of the entire skin architecture, rather than only isolated microscopic treatment columns, supporting comprehensive skin regeneration.

As collagen remodels and the skin's supporting structure strengthens, many patients experience improvements in:

  • Skin firmness
  • Fine lines and wrinkles
  • Crepey skin
  • Uneven texture
  • Sun damage
  • Acne scars
  • The appearance of mild age-related volume loss
  • Overall skin quality and elasticity

NeoGen is not a dermal filler, so it does not replace lost facial volume directly. Instead, it helps improve the appearance of volume loss by strengthening and remodelling the skin's own support structure.

 

Health Canada Approved

Licence #107606

Personalized Treatment Planning

No treatment commitment. No pressure. Your Personalized Plan and Decision.

Advanced Plasma Expertise

New Technology,. Over 100+ treatments completed.

Medical Director Oversight

Advanced technology deserves clinical oversight.

Sue walked me through the entire procedure as she did it. I not only had Plexr but have also had the NEOGEN and have had amazing results - getting better over time. Very happy!

Tracy M

It's been a year and I still am reaping the rewards of great skin since my first NeoGEN. Highly recommend it for anyone over 60, in fact any age after your collagen starts to diminish!

Irene B

NeoGen is Science Backed Evidence

  1. Bains, R. et al. “Plasma Skin Regeneration: A Review of Clinical Outcomes.” Journal of Cosmetic Dermatology, 2019. ↩

  2. Kelly, K.M. et al. “Collagen Remodeling Following Plasma Skin Regeneration.” Lasers in Surgery and Medicine, 2017. ↩

  3. Health Canada. “Medical Device Active Licence Listing – NeoGen PSR.” Government of Canada Database, 2024. ↩

  4. Werschler, W.P. “Long-Term Effects of Plasma Skin Regeneration.” Dermatologic Surgery, 2020. ↩

  5. Lee, S.H. et al. “Efficacy of Nitrogen Plasma Skin Regeneration.” Aesthetic Surgery Journal, 2018. ↩

  6. Alexiades, M. “Plasma Technology for Acne Scar Revision.” Journal of Clinical Aesthetics Dermatology, 2016. ↩

  7. Badran, K. et al. “Histological Analysis of Skin Remodeling Post-Plasma Treatment.” Skin Research and Technology, 2021. ↩