Health Canada Licensed Technology | Nurse-Led Care | Lacombe, Alberta
YOUR SKIN IS AGING.
That Doesn't Mean It Can't Keep Rebuilding.
Rebuild collagen. Tighten aging skin. Restore the skin you recognize.
At the Westrick Clinic we use NeoGen PSR. An advanced nitrogen plasma energy to stimulate the skin’s natural baby collagen, a regeneration process, helping improve laxity, wrinkles, texture, pigmentation and signs of sun damage without surgery.
No needles. No cutting. Personalized to your skin and the amount of downtime that works for you. Not sure if NeoGen is right for your skin? Start with a complimentary consultation. No obligation. Just an honest conversation about what we see, what can realistically be improved, and which treatment makes the most sense.
It's Not Just What's Happening On The Surface...
At some point better skincare just isn’t enough.
Skin starts to feel thinner.
Firmness changes.
Fine lines become more noticeable.
The jawline doesn’t look quite as defined.
The neck starts showing age.
Sun damage becomes harder to ignore.
And the skin simply doesn’t bounce back the way it once did.
Part of what is changing is happening inside the structure of the skin.
That is where NeoGen PSR is different.
- Loose & Crepey Skin
- Pigmentation and Sun Damage
- Fine Lines & Wrinkles
- Eyes: Safe to use directly over the closed eye skin.
- Texture & Overall Skin Quality
- Acne Scarring
- Texture & Overall Skin Quality
Well, why not look a little younger, naturally. No needles and no pain ! BUT, that's not the best part.. the fact that the collagen keeps building and getting better over time!
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Help aging skin rebuild.
The NeoGen uses nitrogen plasma energy, not light, not lasers to safely heat the deeper layers of your skin. This heat stimulates your body’s natural collagen and elastin production, triggering a complete skin renewal process from the inside out.
NeoGEN doesn’t just resurface your skin, it rebuilds and stimulates baby collagen on your neck, face, hands, chest, ears and knees, helping aging skin behave like healthier skin again.
Your skin deserves an expert assessment first. Start with the person who knows the technology.
Book a complimentary consultation with Sue West, RN.
THIS ISN'T A LASER.
NeoGen uses nitrogen plasma to trigger regeneration differently.
At The Westrick Clinic, we understand the frustration of watching your skin lose its firmness and glow. And while surgery may feel like the only option, it’s not the only path.
NeoGen converts medical-grade nitrogen gas into plasma energy and delivers it to the skin in precise, controlled pulses.
That thermal energy creates a controlled response throughout the skin architecture while allowing the treated epidermis to remain in place temporarily as a natural protective barrier.
Underneath, the regeneration process begins. And unlike treatments designed around a single surface concern, NeoGen can address tightening, resurfacing and regeneration within the same treatment approach.
Fibroblast activity is stimulated.
New collagen is produced. Elastin remodeling occurs. Skin architecture begins renewing.
Sue West RN
Registered Nurse
The Treatment Is One Day. The Rebuilding Continues.
The first 10 days are only the beginning. Your Results Don’t End at Day 10.
As the skin moves through its visible recovery, NeoGen has already triggered a deeper regenerative process designed to support new collagen formation and continued remodeling over the weeks and months that follow. Scroll through the journey below to see what the first 10 days can look like.









Treat the skin you have today. Invest in how it ages tomorrow.
NeoGen isn’t only about what happens while the skin heals. The real value is what happens next. Collagen rebuilding continues beneath the surface, helping improve the look of firmness, texture and overall skin quality progressively over time. For patients thinking ahead, this is also where collagen banking becomes important: stimulating and supporting the skin’s regenerative processes before more advanced signs of aging become the concern.
Three Intensities - NeoGen
There is the right NeoGen treatment for your skin.
One of NeoGen’s biggest advantages is its ability to be tailored. Westrick Clinic offers different treatment intensities depending on the condition of the skin, the desired outcome and the amount of social downtime that fits your life.
Low Intensity
Low intensity treatments spread out over a few months, which, in the end, will stack up to significant major results. Experience some redness and dryness, minimal downtime.
Medium Intensity
Rebuild + Correct. Faster results with longer downtime. A topical is required for no discomfort.
High Intensity
Advanced Regeneration. Get the fastest results. A topical will be required and you can expect up to 10 days social downtime.
The Westrick Clinic - Lacombe, AB.
Meet Sue West, RN
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Book A Free Consultation
Discuss if NeoGen is the right treatment for you. Patients travel from across Alberta to Westrick Clinic for her experience, technique and individualized approach to skin rejuvenation.
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Meet Privately With Our Registered Nurse
Sue West, Registered Nurse and Chief Clinical Officer, has extensive experience with advanced plasma technologies and has performed more than 100 NeoGen treatments.
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Options First. Schedule Your Treatment
If NeoGen makes sense, we'll recommend the appropriate treatment intensity and explain what to expect before, during and after treatment.
Health Canada Approved
Licence #107606
Personalized Treatment Planning
No treatment commitment. No pressure. Your Personalized Plan and Decision.
Advanced Plasma Expertise
New Technology,. Over 100+ treatments completed.
Medical Director Oversight
Advanced technology deserves clinical oversight.
Success
More About NeoGen
Frequently Asked Questions
NeoGen Plasma is manufactured in the UK, FDA cleared (K221873) for 7 indications since 2013, clinically proven by +30 IRB clinical studies and approved by Health Canada.
Sun damage can cause your skin to age prematurely.
Your skin can become very dry, and develop deep wrinkles, brown lesions (called liver spots), or rough, crusty patches called solar keratosis.
NeoGen Plasma treatments stimulate skin resurfacing when the thermal energy hits the skin it triggers a natural skin healing response. The treated skin tissue remains intact and then gradually peels away, leaving newly formed skin tissue underneath. Any pigmentation or sun damage in the layer of treated skin is removed as the skin peels away.
You may notice improvements in your skin within a few weeks, with full results appearing as your skin heals and renews over the next few months.
Most people feel only a slight warmth during the treatment. We have a very specifically compounded numbing cream that is applied to help reduce any discomfort.
The number of sessions depends on your skin concerns and goals. Typically, a series of 2-4 treatments spaced a few weeks apart is recommended for optimal results.
Because there is no cutting and no needles, very little side effects occur. Common side effects include redness and slight swelling at the treatment site, but these usually subside within a few days.
Unlike many resurfacing technologies that primarily treat the skin's surface, NeoGen PSR uses nitrogen plasma technology to deliver controlled thermal energy into deeper layers of the skin. This stimulates the skin's natural healing response and collagen remodeling, helping improve skin firmness, texture, elasticity and the appearance of age-related volume loss over time.
Both NeoGen PSR and CO₂ laser resurfacing improve wrinkles, sun damage, skin texture, and signs of aging. The biggest difference is how they deliver energy into the skin. NeoGen PSR uses nitrogen plasma, while CO₂ lasers use light energy to vaporize microscopic columns of skin. The best treatment depends on your skin concerns, skin type, downtime preferences, and treatment goals.
What is the difference between NeoGen and a CO₂ laser?
NeoGen PSR delivers controlled nitrogen plasma energy that creates a thermal effect within the skin while leaving portions of the epidermal barrier intact. This stimulates the skin's natural healing response and collagen remodeling.
CO₂ laser resurfacing uses concentrated light energy that is absorbed by water in the skin to remove or vaporize tissue, creating controlled resurfacing and collagen remodeling.
Which treatment stimulates more collagen?
Both treatments stimulate collagen remodeling.
NeoGen PSR is recognized for delivering controlled thermal energy into deeper skin layers while preserving more of the skin's natural architecture than traditional fully ablative resurfacing. This can promote collagen remodeling with customizable treatment depths.
CO₂ lasers also stimulate significant collagen remodeling, particularly with ablative or fractional treatments, and remain a well-established option for skin resurfacing.
Is NeoGen safer than a CO₂ laser?
Neither treatment is universally "safer." Both have benefits and risks when performed by trained providers.
The most appropriate treatment depends on:
- Your skin type
- Degree of sun damage
- Wrinkle severity
- Pigmentation risk
- Desired downtime
- Medical history
A professional consultation is the best way to determine which option is suitable for you.
Which treatment has less downtime?
Downtime varies depending on treatment intensity.
Both NeoGen PSR and CO₂ laser treatments can be customized, with lighter treatments generally involving shorter recovery and more intensive treatments requiring longer healing.
Your provider will recommend an approach based on your goals and lifestyle.
Which treatment is better for wrinkles?
Both can improve:
- Fine lines
- Deeper wrinkles
- Sun damage
- Uneven skin texture
- Skin laxity
The best choice depends on the severity of your skin concerns and your desired recovery time. Best to have a free consultation with Registered Nurse Sue West to determine if NEOGEN is the right treatment for you.
No.
NeoGen PSR is not a laser. It uses nitrogen plasma technology rather than light energy to deliver controlled thermal energy into the skin. Health Canada Approved License: 107606
How Does NeoGen PSR Work?
NeoGen PSR is a Health Canada licensed medical device (Licence 107606) that uses nitrogen plasma technology rather than laser light to rejuvenate the skin. Unlike lasers, which rely on a specific wavelength or chromophore to absorb energy, NeoGen converts medical-grade nitrogen gas into plasma, delivering controlled thermal energy throughout the skin.
Because the energy is not chromophore-dependent, NeoGen distributes heat more uniformly through the skin's architecture. The treatment can reach into the deeper dermis, where collagen remodeling occurs, while allowing the skin's natural healing process to regenerate healthier tissue over time.
What Makes NeoGen Different from a Laser?
Most laser technologies deliver light energy that is absorbed by a specific target such as water, melanin, or hemoglobin.
NeoGen PSR uses nitrogen plasma, the fourth state of matter, to deliver thermal energy instead of light energy. This allows treatment of the entire skin architecture, rather than only isolated microscopic treatment columns, supporting comprehensive skin regeneration.
As collagen remodels and the skin's supporting structure strengthens, many patients experience improvements in:
- Skin firmness
- Fine lines and wrinkles
- Crepey skin
- Uneven texture
- Sun damage
- Acne scars
- The appearance of mild age-related volume loss
- Overall skin quality and elasticity
NeoGen is not a dermal filler, so it does not replace lost facial volume directly. Instead, it helps improve the appearance of volume loss by strengthening and remodelling the skin's own support structure.
It's been a year and I still am reaping the rewards of great skin since my first NeoGEN. Highly recommend it for anyone over 60, in fact any age after your collagen starts to diminish!
NeoGen is Science Backed Evidence
Bains, R. et al. “Plasma Skin Regeneration: A Review of Clinical Outcomes.” Journal of Cosmetic Dermatology, 2019. ↩
Kelly, K.M. et al. “Collagen Remodeling Following Plasma Skin Regeneration.” Lasers in Surgery and Medicine, 2017. ↩
Health Canada. “Medical Device Active Licence Listing – NeoGen PSR.” Government of Canada Database, 2024. ↩
Werschler, W.P. “Long-Term Effects of Plasma Skin Regeneration.” Dermatologic Surgery, 2020. ↩
Lee, S.H. et al. “Efficacy of Nitrogen Plasma Skin Regeneration.” Aesthetic Surgery Journal, 2018. ↩
Alexiades, M. “Plasma Technology for Acne Scar Revision.” Journal of Clinical Aesthetics Dermatology, 2016. ↩
Badran, K. et al. “Histological Analysis of Skin Remodeling Post-Plasma Treatment.” Skin Research and Technology, 2021. ↩
Sue walked me through the entire procedure as she did it. I not only had Plexr but have also had the NEOGEN and have had amazing results - getting better over time. Very happy!